Role Objective: Join our clients Customer Service Scheduling and Delivery team where you will play a crucial role in ensuring the efficiency and effectiveness of their Field and Contact Centre operations.
As a Customer Service Advisor, you will manage the workflow for our field operatives and technicians in real-time, ensuring they receive the right work at the right time.
Key Accountabilities
Schedule customer-appointed and proactive work for our field technicians and repair crews.
As a Customer Service Representative, you'll be responsible for the behind-the-scenes processing service, looking after all web and email-based customer enquiries, such as applications, enquiries, complaints, written correspondence and other back-office activities.
You will move across different processes of the scheme learning new skills and processing different types of customer correspondence.
The role will involve providing specialist advice, quick thinking and cross referencing to clear set processes, guidance and systems.
Join Our Client's Dynamic Team as a Credit Controller in Coventry!
Hybrid 2 days office / 3 days home
Our client is looking for an experienced Credit Controller to join their team, working from Monday to Friday with the flexibility of virtual and flexible working options.
Lantra is a leading awarding body for land-based industries in both the UK and the Republic of Ireland.
We develop quality training courses and nationally recognised qualifications that are delivered through a national network of training Provider Partners.
Our client is looking for a cleaner to work in their student accommodation to ensure all rooms and communal areas are sparkling clean ready for the residents to move in.