To provide a helpful, professional & efficient contact handling experience to all customers contacting the Customer Service Centre; across all contact channels, using the appropriate telephony system and social care case management system.
The shifts are Monday Friday 5:30pm 11:30pm and Sat/Sun 8am 11:30pm.
Join a small team based behind Bournemouth Airport as a Call Centre Representative and help reconnect with lapsed customers.Our client has stressed that there is NO COLD CALLING, you will be connecting customers that have previously purchased products from the business and are aware of their products.
Are you a great communicator with a passion for customer service?
Responsibilities of a Call Centre Representative
Contact lapsed clients who have previously purchased products.
Angard Staffing is the dedicated provider of Customer Service Advisors to Royal Mail's contact centres across the UK.
Due to an increase in workload volumes, we are looking for candidates who have a passion for customer service to join the team on a temporary basis at our key site in Plymouth.