Specifically, we will be supporting the end-to-end customer journey, right from the moment they are looking to open an account with the provider, to the time they need to get in touch to make any amendments or close an account.
Following a successful contract win in late 2023 from one of the UK's largest and most trusted financial service providers, we will provide both contact centre and administrative solutions to help assist its 25 million customers.
The Customer Service Apprenticeship is a minimum of 12months programme, which will combine work and education, allowing you to gain a formal qualification, as well as hands-on experience in the Contact Centre.
Have you just left education, or looking for a change of career?
Are you looking to kickstart your career in an award-winning organisation?
We are looking for an enthusiastic, and motivated Call Centre Represenative to join our driven and highly performing telephone sales team!
Joining an established team of call centre advisors, this is an exciting opportunity to change lives through distance learning, supporting individuals in choosing the right course for them!
Customer Service Apprenticeship - British Gas Services Team - Full Time Permanent
You will work and learn, serving our customers when they need us most, while working to attain your Customer Service Specialist (Level 3) qualification.
Here at British Gas, we're on the lookout for Customer Service apprentices to join our family.