My client is looking for someone who has telephone customer service experience from a call centre environment (this can include working from home in a call centre environment).
A fantastic opportunity has arisen for a Customer Service Advisor looking to work in a fast-paced role within a well-established company!
This is a full time, permanent role that is ideal for an established Supervisor or an experienced Biller who looking to make the step into management.
They are a global business based in Manchester City Centre boasting welcoming ,modern offices.
You will be working for a industry leading business who have experienced rapid growth over the last two years and are showing no signs of slowing down.
This position is ideal for candidates with experience in a contact centre and comfortable in a multi-screen environment.
The role involves providing first-time solutions for customers via telephone and email, ensuring excellent quality of service within agreed handling times.
We are currently seeking passionate Customer Service Advisors to join the team starting the 10th June.
A Contact Centre Manager is needed to join our team at theICEway, a leading IT services and technology consultancy based in Welwyn Garden City.
This is an in office role - full time 37.5 hours a week - hours are predominantly going to be Monday to Friday between the hours of 8am - 6pm on a rota basis.
This is an excellent opportunity to progress your career with a well-established company!
As the Customer Service Supervisor, you will be an internal coordinator within the Customer Service department and responsible for developing and implementing communication strategies to inform, motivate, and engage customer service team.
You will work for a global high end furniture company, who have a Central London office made up of a diverse, supportive and fun Customer Service team who speak many different European languages.
You will work closely with the team manager and other departments to ensure transparent and effective communication within the organization and external stakeholders.