This role is suitable for someone with experience working in a customer service/call centre role, resolving customer queries and complaints in a polite and friendly manner.
We have a fantastic opportunity to join a fast-growing organisation as a Customer Service Representative in Southend on Sea.
Main responsibilities will include the following
Dealing with order queries over the phone, via email and our customer relationship management system.
I am looking for a Customer Service Representative who is committed to providing outstanding customer service in line with client contracts, KPIs, and business deadlines.
This role is ideal for someone with a strong customer focus, excellent communication skills, and the ability to deliver efficient and effective solutions to maximise revenue.
Day to Day of the role
Deliver excellent customer service in a professional manner.
Make outbound calls to potential prospects to generate interest in our offerings.
Engage with customers to inform and educate them about the benefits of our product portfolio, answering any follow-up questions.
General
The successful candidate will be instrumental in generating new business contacts, providing an initial overview of our products and services, and ensuring systematic follow-up of opportunities to maximise business potential.
Just Recruitment is delighted to support a growing organisation based on the outskirts of Ipswich - actively seeking a Customer Service Representative to join their team.
Our client are a unique financial services organisation dedicated to providing exceptional banking services and financial solutions to their valued customers.
If so then we would like to hear from you.
Do you have recent experience in a Customer Service role
This is a busy and highly rewarding telephony based role, handling high volume customer calls relating to a broad range of council service including; Elections, Waste, Council Tax, Housing, Parking, Children's Service, Education, Adult Social Care and much
You will provide advice and guidance to customers and members of the public requesting support predominantly via the telephone.
Face to face, email and digital customer interactions can also be involved.