At Calor, our Contact Centre is filled with passionate and forward-thinking individuals dedicated to making a difference in the lives of our customers.
Type: Full time, Permanent, Hybrid 3 days on site
It's not just about answering calls; it's about providing exceptional service and ensuring every customer has the best experience possible.
Posted by Pertemps Plymouth Commercial • £12.97/hr
General
Complaints Call Handler for Royal Mail x10
Introduction
We are searching for experienced Complaints Call Handlers to deliver exceptional customer service by addressing queries, resolving issues, and finding solutions over the phone.
Pertemps presents an exciting opportunity to join the esteemed Royal Mail team in Plymouth.
We are searching for experienced Complaints Call Handlers to deliver exceptional customer service by addressing queries, resolving issues, and finding solutions over the phone.
Pertemps presents an exciting opportunity to join the esteemed Royal Mail team in Plymouth.
We're looking for a brilliant Contact Centre Team Leader to join out client - a leading the South West telesales team at their Plymouth, Bristol and Poole depots to maximise sales performance, process customer orders accurately before the depot deadlines, as well as upsell and cross sell new products.
The Contact Centre Team Leader role requires a proactive leader with excellent communication and management skills to inspire and guide the team to exceed monthly targets.
You'd be based at the Plymouth office up at Langage Business Park, Plympton however travel to Bristol and Poole once a month will be required.
Posted by Pertemps Plymouth Commercial • £11.50/hr
We have an exciting opening for a Confident Receptionist to become a key part of our client's thriving Customer Experience Team!
Are you ready to step into a dynamic, fast-paced environment where no two days are the same?
Based in Estover with free on-site parking, this is initially an ongoing temporary position but could potentially lead to something longer term or permanent.
We are looking for candidates who are familiar with working in a contact centre and are comfortable using a multi-screen environment.
As a customer service advisor you will be able to provide first time solutions for customers, via telephone and email, within agreed handling times whilst delivering excellent quality of service.
We are now recruiting for a Customer Service Advisor to join our Complaints Department in Plymouth.
Role Outcomes: Deliver administrative functions appropriate to specialism, working within timescales and service level agreements (40%)
Key Accountabilities and Key Measures
Primary Purpose of Role
To provide excellent business support services in the Children's spoke (CYPF department), ensuring that all activities and functions provided to colleagues, managers, external stakeholders, and customers are efficient and effective.