Customer Service AdvisorContract: PermanentSalary: £23,463Working hours: 25 - 37.5 hoursA typical shift pattern that allows for two full weekends off in a 4-week rotation.
We recognise that this working pattern may not suit everyone, and may consider an alternative working pattern where possible.To ensure we can support our customers and store colleagues, our operating hours are:
For example, week 1 you'll work 44 hours spread across 6 days, week 2 you'll work 31 hours over 4 days.
At Direct Line Group, insurance is just the start.
And we all work together to be brilliant for customers, every single day.We've now welcomed our new CEO, Adam Winslow, and are at the start of an exciting period of change for DLG.
Combining decades of industry experience with talented people in every field from data, technology, customer care and auto repair, to HR, finance and procurement, we're a customer-obsessed market powerhouse.
At Direct Line Group, insurance is just the start.
And we all work together to be brilliant for customers, every single day.
Combining decades of industry experience with talented people in every field from data, technology, customer care and auto repair, to HR, finance and procurement, we're a customer-obsessed market powerhouse.
Playing a pivotal role in our customers experience, our Liaisons ensure we are utilising our engineering field force effectively by organising efficient routes, whilst providing high levels of customer service.
Our mission is to make insurance easier and better value for customers.We currently have an exciting opportunities to join our Birmingham based Motor Fulfilment team as a Motor Claims Support Advisor, on full-time and permanent basis.Purpose of RoleOur Motor Claims Support Advisors provide support and manage the external engineers (motor field) team's workload by being responsible for arranging inspections of vehicles following a motor claim.
Direct Line Group is one of the top tier motor, home and small business insurers in the UK and home to some of the nation's best-known brands: Direct Line, Churchill, Privilege and Green Flag.
At Direct Line Group, insurance is just the start.
And we all work together to be brilliant for customers, every single day.We've now welcomed our new CEO, Adam Winslow, and are at the start of an exciting period of change for DLG.
Combining decades of industry experience with talented people in every field from data, technology, customer care and auto repair, to HR, finance and procurement, we're a customer-obsessed market powerhouse.
At Direct Line Group, insurance is just the start.
And we all work together to be brilliant for customers, every single day.We've now welcomed our new CEO, Adam Winslow, and are at the start of an exciting period of change for DLG.
Combining decades of industry experience with talented people in every field from data, technology, customer care and auto repair, to HR, finance and procurement, we're a customer-obsessed market powerhouse.
Playing a pivotal role in our customers experience, our Liaisons ensure we are utilising our engineering field force effectively by organising efficient routes, whilst providing high levels of customer service.
Our mission is to make insurance easier and better value for customers.We currently have an exciting opportunities to join our Birmingham based Motor Fulfilment team as a Motor Claims Support Advisor, on full-time and permanent basis.Purpose of RoleOur Motor Claims Support Advisors provide support and manage the external engineers (motor field) team's workload by being responsible for arranging inspections of vehicles following a motor claim.
Direct Line Group is one of the top tier motor, home and small business insurers in the UK and home to some of the nation's best-known brands: Direct Line, Churchill, Privilege and Green Flag.
At Direct Line Group, insurance is just the start.
And we all work together to be brilliant for customers, every single day.We've now welcomed our new CEO, Adam Winslow, and are at the start of an exciting period of change for DLG.
Combining decades of industry experience with talented people in every field from data, technology, customer care and auto repair, to HR, finance and procurement, we're a customer-obsessed market powerhouse.
Benefits: 25 Days Holiday BH, Company Pension, Private Healthcare, Flex Benefits (EMCOR UK discount scheme)
About EMCOR UK
We prioritise people in everything we do, collaborating closely with our customers to understand all their needs, from the big picture to day-to-day operations.
At EMCOR UK, we revolutionise facilities management by combining our engineering heritage and innovation capability.
Playing a pivotal role in our customers experience, our Liaisons ensure we are utilising our engineering field force effectively by organising efficient routes, whilst providing high levels of customer service.
Our mission is to make insurance easier and better value for customers.We currently have an exciting opportunities to join our Birmingham based Motor Fulfilment team as a Motor Claims Support Advisor, on full-time and permanent basis.Purpose of RoleOur Motor Claims Support Advisors provide support and manage the external engineers (motor field) team's workload by being responsible for arranging inspections of vehicles following a motor claim.
Direct Line Group is one of the top tier motor, home and small business insurers in the UK and home to some of the nation's best-known brands: Direct Line, Churchill, Privilege and Green Flag.