Our client is a leading global logistics provider.
With services ranging from domestic and international express delivery, e-commerce shipping and fulfilment solutions, road, air and sea freight, to supply chain management, consumer retail services, technical support and more.
As a vital member of our team, you will be responsible for providing excellent customer service to our clients, ensuring their needs are met promptly and efficiently.
We are seeking a dedicated customer service advisor to join our busy repairs and maintenance team on a 2-month contract basis.
Responsibilities
Act as the first point of contact for clients, handling inquiries and requests with professionalism and empathy.
The role - To assist and support the Customer Care Manager and Head of Customer Care in providing a high quality service to our customers, safely, professionally and within agreed or reasonable timescales.
9 month fixed term contract
The company are a Five Star builder who have a requirement for a Customer Care Administrator to provide maternity cover over a 9 month period.
The hourly rate on offer for this role dependant on experience will be £12 - £14PH
Robert Half is recruiting 5 Motor Claims Handlers on behalf of a growing insurance business.
The role will be 100% remote and will initially be for a period of 3 Months with the opportunity for extension at the end or even possibility to move into a permanent role within the business.
Do you have a solid background in leading teams of between 10-15 people, ideally in a busy office or call centre environment?
You will be leading your own team of seasonal workers, who help to ensure the smooth running of a very busy operational period for our client.
In your leading role you will play an important role by allocating work within your team, driving performance to meet KPIs and supporting to deliver a high level of customer service.