To take inbound calls from external customers, general queries to be answered in a professional manner and provide accurate information whilst delivering excellent customer service.
One of our Milton Keynes based clients require 2 x Telephonists to start as soon as possible, one Permanently and the other on a contract basis until 31st December 2024, with the possibility of being taken on permanently thereafter.
Working Monday to Friday, mostly 9am - 5pm with 1 hour for lunch.
As the CRM Lead, you will be responsible for developing and implementing effective CRM programs to enhance customer satisfaction, build loyalty, and drive overall business performance.
If that means working from home, then work from home.
Additionally, you will play a crucial role in generating actionable insights from data to inform strategic decision-making across Homebase.
This is a fully home-based contract, with a prestigious global insurance broker that has a rare opportunity for an experienced Commercial Account Executive to work within its specialist Housing Association Division.
This rare position has come about as a result of significant growth of the account; the division has enjoyed phenomenal success over the last few years and has won many major housing association clients within the last 18 months.
Working within the wider Public Sector division, this team is well-renowned in the industry, and its client base comprises many of the top housing associations in the country; some with as many as 130,000 units within their property portfolios.
Successful applicants will ideally have previous experience of working in a busy customer focused service environment such as telesales or customer service and if you have experience in a fishing environment or you enjoy fishing then even better!
Our client has a vacancy for Telesales Executive to provide a focus on processing incoming telephone and email sales orders and providing technical information and back up service for market-leading products.
The main focus is on processing incoming telephone and email sales orders and providing technical information and back up service for products.
An excellent Customer Service opportunity to suit someone looking progress their Customer Service career.
You will be required to deliver excellent customer service to all customers, as an 'information and administration provider' providing the highest level of customer satisfaction.
This role is hybrid, based at the Head Office of a corporate global company in Milton Keynes.