Kenneth Brian Associates are working with a well known organisation based in Sutton, who are looking for Contact Centre Agents to join their buzzy team!
This is very different to the average Contact Centre role; you will be handling incoming calls and taking information, asking questions to ensure high quality of information is obtained, liaising with internal and external contacts, and providing important input into the outcome of each and every call.
You will have to diagnose problems and handle complaints whilst handling high volumes of calls.
We are looking for Call Agents to join our busy Contact Centre team.
Call Agents 24/7 shifts Salary £24,145.00 per annum (Potential increment of £1,200 per annum after 2 years' service) (Benefits include; life insurance, free parking, excellent transport links, cycle to work scheme, and employee discount scheme) Full-Time - Permanent Surrey
You will be required to receive information relating to crime from members of the public by phone and via online forms and will need to question callers.
This is very different to the average Call Centre Agent role; you will be handling incoming calls and taking information, asking questions to ensure high quality of information is obtained, liaising with internal and external contacts, and providing important input into the outcome of each and every call.
As a Call Centre Agent you will have to diagnose problems and handle complaints whilst handling high volumes of calls.
Kenneth Brian Associates are working with a well known organisation based in Hackbridge, who are looking for Schedulers or Call Centre Agents to join their buzzy team!
Our client is a fast-growing specialist in their field - they are currently in search for a strong Call Quality Assurance Officer who can bring their skills to the team and grow within the company.
Daily Duties
You will check equipment to make sure it is calibrated and operating correctly, inspect storage areas to make sure conditions will maintain the quality of the materials and products, and sign off on every step of the process.
Our client is a fast-growing specialist in their field - they are currently in search for a strong Call Quality Monitoring Officer who can bring their skills to the team and grow within the company.
Our client based in Orpington are on a huge journey and looking for likeminded top talent to join their fun-loving, hardworking team in achieving ambitious goals.