We have a fantastic new job opportunity for a Contact Centre Team Managerwho has previous people management and leadership experience, preferably within a busy customer service call centre environment.
Contact Centre Team Managerwho has previous people management and leadership experience, preferably within a busy customer service call centre environment is required to join a team based in Ealing, West London.
Working as the Contact Centre Team Manager you will lead on the delivery of departmental KPI's through the effective management of Contact Centre Agents.
Are you ready to embark on a journey where every call is an opportunity to make a difference?
Join our client dynamic team as a Customer Experience Specialist, where you'll be the frontline ambassador of our brand, delivering exceptional service with every interaction.
As a Customer Experience Specialist, you will be the voice of our client company, providing unparalleled support and assistance to our valued customers.
Sales and Customer Service - No Experience Required
Due to massive growth over the last 6 months, our client are looking for bubbly, enthusiastic new talent to join their sales and customer service team based in the City Centre on London.
You do not need previous sales or customer service experience, but a can do attitude and self motivated & enthusiastic personality is a must!
Complaints Investigator / Handler with demonstrable experience of complaint handling within a regulatory environment, excellent communication and customer service skills and a calm and professional manner is required to join a well-established housing association based in Ealing, West London.
Although not essential. JOB OVERVIEW
Any previous experience working for a Housing Association or experience of Housing Repairs and Maintenance would be highly desirable.
We have a fantastic new job opportunity for a Customer Service Advisor / Income Officer with experience of delivering a customer orientated service, good working knowledge of Microsoft Office, including Word, Excel and Outlook and excellent communication skills.
Customer Service Advisor / Income Officer with experience of delivering a customer orientated service, good working knowledge of Microsoft Office, including Word, Excel and Outlook and excellent communication skills is required to join a well-established housing association based in Ealing, West London.
Experience of debt recovery and/or credit control and knowledge of welfare and housing benefits would be desirable but are not essential.
As a billing manger, you'll need to balance your time between managing a smaller patch of personal clients, with investing in your team's development.
The successful candidate will manage a team of Sales Consultants to meet input and output targets.
In order to do this, you'll need to work closely with the front office, to promote close collaboration in order to maximise long and short-term business opportunities.