Posted by Lloyd Recruitment Services Ltd • £30K/yr to £36K/yr
Leading a team of 12-14 Customer Service Agents, you will ensure company targets are achieved whilst ensuring ongoing training and support is provided to your team.
This role is a permanent position, however we are looking for an individual to work on a temp to perm basis, to help with a quicker start date.
We are looking for an experienced Team Leader to join our client based in the local area to start on the 30th September 2024.
As the Customer Operations Director, you will be working as part of a dynamic Senior Leadership Team and responsible for leading the key business areas in delivering a best-in-class customer experience and operational excellence resulting in a market-leading cost to serve.
Would you like to join a company who are customer-centric, tech-led, and passionate about sustainability?
This company are well on their way to a Net Zero future!
A bit about the role: Operational management of the contact centre, overseeing the effective delivery of customer complaint handling, resolution, and support for customers who may be experiencing financial difficulties.
My client is seeking a strong Administrator with Customer Service experience to join their operations team.
They are an award winning company with a great team, who really work well together and are looking for someone energetic and friendly who will fit in with the current team.
They are currently looking for an Assistant Operations Administrator and are offering a stable, fun and professional working environment with career progression opportunities for committed and proactive candidates.
Salary: £22,000 to £24,000 depending on experience.
We are currently recruiting for one of our clients, a successful provider of Fire Alarm & Security Systems, who have been installing Intruder Alarms, Burglar Alarms, Fire Alarms, CCTV, Door Entry, Access Control and other bespoke security systems solutions in London and the home counties for over 25 years.