HRGO Recruitment are seeking a dynamic and experienced Operations Manager to oversee the day-to-day operations of an educational facility.
Work Type: Permanent
The ideal candidate will have a proven track record in staff management, student welfare, administration, finance, catering, compliance, health and safety, maintenance, and overall facility management.
HRGO Recruitment are looking for a Customer Services and Dispatch Agent.
This role reports to the UK Operations Services Manager within the Group Operations Team.
The role holder will be expected to provide 1st line support, information and updates to our customers, managers, internal departments, and any other relevant stake holders, whilst going the extra mile to present all customers with a world class customer service experience.
To co-ordinate and oversee the day to day operation of the Assessment Centre, managing sessions to optimise productivity and customer service, meeting and greeting all customers and visitors and working with clinical colleagues to ensure smooth running of assessments across all relevant channels.
To co-ordinate and oversee the day to day operation of the Assessment Centre, managing sessions to optimise productivity and customer service, meeting and greeting all customers and visitors and working with clinical colleagues to ensure smooth running of assessments across all relevant channels.
Carry out reminder calls to customers for appointments
Reporting to the International Director, Sales & Operations and working closely with the Head of Operations the role of Centre Manager will manage and oversee the smooth and effective running of This Centre in Eastbourne.
The Centre Manager is responsible for the overall student experience and administration of our English language programmes for both Adults and Juniors, seasonal programmes, summer centre, school group travel, school Integration programmes, work experience, and all other revenue possibilities for the centre.
This includes leading and coordinating all departments including operations, academic, accommodation (residential & homestay), building maintenance and repair, catering, finance, welfare and student management.
Reporting to the International Director, Sales & Operations and working closely with the Head of Operations the role of Centre Manager will manage and oversee the smooth and effective running of This Centre in Eastbourne.
The Centre Manager is responsible for the overall student experience and administration of our English language programmes for both Adults and Juniors, seasonal programmes, summer centre, school group travel, school Integration programmes, work experience, and all other revenue possibilities for the centre.
This includes leading and coordinating all departments including operations, academic, accommodation (residential & homestay), building maintenance and repair, catering, finance, welfare and student management.
Do you have experience working within a customer service support role?
Do you enjoy managing key clients and developing existing relationships with customers?
Benefits: 20 days holiday plus bank holidays, End of Year Profit Bonus, Christmas close, Parking, Pension, Training and Development opportunities, fun social team events quarterly and monthly office lunches.
Friendly and established company on outskirts of Lewes are looking for a lively Customer Service Administrator, permanent £24k, immediate start, would suit someone sociable who enjoys being in the office full time.
Working in a team you will ensure an efficient and helpful service to customers regarding their orders, processing these in a timely fashion and ensuring deliveries are received on time.
Your duties will include
Responding to emails and website requests and answering the phone, whilst proactively managing your own workload.
This will be a busy and varied role with a strong emphasis on customer service.
You will be part of the Customer Service team dealing with the day-to-day operation but have a responsibility for company legal enquiries & processing of relevant documentation.
This role is full time - 37 hours per week with a salary of up to £26,000 depending on experience.