Bramah HR is recruiting for a Call Centre Manager to join one of our excellent long standing clients based in Reading.
In this completely new role you will oversee the customer service and sales teams and be responsible for the implementation of a customer first team that ensures the highest levels of customer service whilst also driving outbound Sales activity.
The ideal candidate will be responsible for managing daily operations, ensuring customer satisfaction, and driving team performance.
In order to lead, manage and support with recruiting this new team they are sourcing an experienced Call Centre Manager who can bring expertise and experience to the organisation as they continue to grow.
Bell Cornwall Recruitment's client is ramping up a large sales campaign, and plans to grow their telesales team quite rapidly.
£30,000 base salary- OTE £700-1000 per month commission
The successful Customer Operations Manager manage all aspects Communications and PPM Test customer support function to ensure delivery of customer service excellence to both external potential and existing customers and internal stakeholders.
The role will involve
Manage the Customer Support Department.
Coach, mentor, motivate and develop the customer support team to enable them to achieve their individual objectives and those required by the business.
Posted by Northgate Vehicle Hire • £45K/yr to £50K/yr
We're looking for an experienced and forward-thinking Senior Operations Manager to oversee our Hire Contact Centre and take charge of delivering outstanding service across multiple functions, including OneRental, Customer Services, PCN Management, and Data Administration.
Are you a seasoned Operations Manager with a passion for driving customer excellence and leading diverse teams?
As a key member of the team you will be responsible for overseeing the daily operation, ensuring the seamless integration of systems, processes, and people to meet and exceed Key Performance Indicators and Service Level Agreements.
CCP are partnering with our client as they look to recruit a new Contact Centre Manager.
This is a hybrid based role, just outside of Liverpool.
CCP are delighted to exclusively partner with a brilliant established privately owned family business, who are evolving due to exceptional business performance.
Posted by The Recruitment Crowd (Yorkshire) Ltd • £36K/yr to £40K/yr
The Recruitment Crowd are currently looking for an Operations Manager with proven experience supporting individuals with Autism, Learning Disabilities and Complex needs.
Do you have a background in supporting individuals in hospital discharge setting?
Are you passionate about making a difference in the lives of individuals with Autism, Learning Disabilities and Complex Needs?
We have an exciting opportunity for a full-time, permanent Customer Service Team Leader to join our Operations team!
As a Team Leader, you will play a pivotal role in guiding and developing a team of Customer Service Agents, ensuring they have the skills and support needed to excel in their roles.
Are you a natural leader with a passion for customer service?