This is a busy and highly rewarding telephony based role, handling high volume customer calls relating to a broad range of council service including; Elections, Waste, Council Tax, Housing, Parking, Children's Service, Education, Adult Social Care and much
You will provide advice and guidance to customers and members of the public requesting support predominantly via the telephone.
Face to face, email and digital customer interactions can also be involved.
The role of the customer service executive is key to the success of our business as the first point of contact and could be the first time that our client's customers have had contact with the business.
Salary Range
Up to £25,000 depending on experience.
General
Our wonderful client in Dorking who has doubled the size of the business in the last 18 months and have plans to increase their growth further.
At Adaptable Recruitment we have a fantastic opportunity for a Customer Services Administrator - Telephony to join a fast growing company in the Liverpool area
Fully office based: discussion over hybrid working after training
Due to an increase in workload volumes, we are looking for candidates who have a passion for customer service to join the team on a temporary basis at our key site in Doxford.
Customer Service Advisors wanted!
Angard Staffing is the dedicated provider of Customer Service Advisors to Royal Mail's contact centres across the UK.