Operate on the front line of service delivery within a busy 24/7 contact centre environment working with some of the countries well know charities as well as smaller key charity, government and 3rd sector organisations.
Work as key management figures with responsibility for the effective daily operations of their team including recruitment, onboarding, training and development activities.
Ensuring quality and performance levels meet and exceed expectations on challenging service lines.
We are currently looking for experienced, customer service executives in Cardiff from a contact centre environment who have ideally worked specifically within insurance or at least within financial services.
We are currently recruiting on behalf of an award-winning insurance company.
Due to significant growth, they are expanding their Cardiff based team.
CCP are delighted to be working with an existing client who are an industry leading travel insurance company, as they look to recruit 15 (fifteen) enthusiastic Contact Centre Sales Executives to join their office based in Cardiff City Centre
This business has a fantastic working culture, and it puts its people at the heart of everything, meaning this role not only has brilliant earning potential but also benefits from working alongside inspirational people in a laid-back, supportive environment.
Our client's business is growing rapidly following a recent acquisition, so it's a really exciting time to join them on this exciting journey of accelerated growth.
CCP are delighted to be working with an existing client who are an industry leading travel insurance company, as they look to recruit 9 passionate Customer Service Advisors to join their contact centre based in Cardiff City Centre.
This business has a fantastic working culture, and it puts its people at the heart of everything, meaning this role not only has brilliant earning potential but also benefits from working alongside inspirational people in a laid-back, supportive environment.
Our client's business is growing rapidly following a recent acquisition, so it's an exciting time to join them on this exciting journey of accelerated growth.