We are looking for passionate complaint handlers who want to find fair outcomes for customers to join a motor finance provider in Cheadle.
The role is initially full time on site with opportunity to work on a hybrid basis after 2 3 months and passing sign off.
You will be communicating with the customer and third parties to understand the situation in detail, reviewing facts and evidence, and concluding the outcome in a final letter.
This position involves managing bookings, answering customer queries, processing refunds, handling disruptions, and communicating important information to passengers.
Successful candidates will play a key role in providing exceptional customer service for our client's customers across all communication channels, including telephone, email, WhatsApp, and social media.
We have some brand new and fantastic opportunities with a leading Airline as they recruit for a number of Customer Engagement Representatives to join their home-based team, on an initial 6-month contract basis.