The team are also responsible for ensuring that issues are identified and fed back, that could affect other customers.
The Complaint Officers are responsible for supporting customers through the complaints journey, investigating cases on their individual merits, and coming to a decision on the outcome of the case.
Main Duties
Become a customer experience expert and brand ambassador, providing the highest standard of customer service.
The role will be to resolve complaints both over the phone and emails, supporting customers through their complaints journey, investigating cases, and ensuring a fair outcome.
We are looking for Temporary Complaint Officers to join our clients Customer Service Team for a 12 week contract.
You will also play a key role in identifying systemic issues to prevent future complaints.
We are looking for a client support specialist with exceptional customer service acumen and experience to integrate into our clients specialised customer operations team on a fixed-term basis.
You will be tasked with delivering unparalleled service across various channels (eBusiness, on-site consignment stock, direct ordering, distribution), effectively managing enquiries, and elevating the customer journey whenever possible.
Client Support Specialist - Southampton outskirts - Own transport essential - Hybrid position working from home 1-2 days a week - £25,000-£27,000 - 12 month fixed term contract
Gekko have a great opportunity to join one of their campaigns as a sales assistant promoting new computing products on behalf of a global technology brand.
Looking for part time, casual work with the opportunity to develop key sales skills whilst representing exciting and innovative technology brands?
This part-time position is based in a well-known retailer working 3 days per week (Friday- Sundays) during the summer, increasing to 4 days (Thursday-Sunday) from September until the end of December 2024.
Our client, a global Management Consultancy, is supporting a banking firm by recruiting multiple Remediation Case Handlers / Complaint Handlers for an immediate 3-month project.
You will work a 35-40-hour week, Monday to Friday at a day rate of £122.23 PAYE, accruing holiday pay equivalent to 33 days from day one.
These roles will be fully remote opportunities for a period of 3 months.
Have you recently worked as an office cleaner, a school cleaner or as a cleaner in a similar environment or are you looking for your first job as a cleaner, maybe because you've just finished school or work in a different industry?
Are you looking for a job where you can make a difference in your local community?
Matching overhead invoices to purchase orders and delivery notes.
Entering credit notes from suppliers once confirmation of stock returns.
General
CMA are currently working with a dynamic business who operate within the gaming industry and are looking to appoint a Purchase Ledger Assistant on an ongoing temporary basis for a minimum of 6 months.