Our international client requires an experienced Customer Relations Coordinator to join their team for a minimum period of 6 months
The role is responsible for managing and resolving difficult customer situations once escalated from the Level 2 team.
Key skills are showing empathy and understanding of the customer situation, and identifying solutions that maintain the customer's confidence in the brand whilst balancing the commercials.
We are excited to be recruiting for one of our lovely clients based in Feltham, who are looking to recruit a confident Customer Service Coordinator!
Do you have experience dealing with wholesale or ecommerce orders?
In this role you will be dealing with all order processing responsibilities as well the day to day responsibility of customers and ensuring the process runs as smoothly as possible.
We are recruiting for an exciting new Customer Service role with Honda Financial Services, who are seeking an experienced customer service agent who can provide an excellent level of service to their customers.
This is the perfect role for a graduate or a returner to work who has solid customer service experience and can commit to a 6 month contract.
The successful candidate will ensure the department meets its service levels on phone calls , banking of manual payments , checking of finance documentation and response times in emails/letters .
We are recruiting for an exciting new Customer Service role with Honda Financial Services, who are seeking an experienced customer service agent who can provide an excellent level of service to their customers.
This is the perfect role for a graduate or a returner to work who has solid customer service experience and can commit to a 6 month contract.
The successful candidate will ensure the department meets its service levels on phone calls , banking of manual payments , checking of finance documentation and response times in emails/letters .
We are pleased to be supporting our Horley based client who are currently seeking a Customer Support Analyst to join their growing team on a 12 month fixed term contract.
Contract term: 12 months FTC
This is a fantastic opportunity for someone with strong customer service experience and proficiency in Excel, as you'll be diving into data and spreadsheets regularly.
Provide first line advice , referrals and completion of payments and resolution of queries for customers across a wide range of Council service areas with primary attention to achieving a positive and personalised customer experience.
As part of a team, take responsibility for front line delivery of advice on multiple service areas within the assigned cluster providing a coordinated, consistent, efficient and customer focussed service and achieving set access targets and ongoing improvements to the customer experience.
General
To represent the Council by providing the first point of contact with customers, providing advice and applying sound judgement in assessing their needs across all service areas and resolving their query directly or referring them where a detailed consultation is required.
To provide professional and courteous customer service to LBH residents and partner organisations; actively supporting the Council's aim to resolve customer queries accurately and efficiently at first point of contact.
2 x Customer service advisors required to handle incoming calls in relation to Electoral Roll and the general election.
Calls will be on how to register, postal votes, polling stations etc.