A full time Optical Customer Service Advisor is required to work for a lens manufacturer based in Caerphilly, Wales within their customer service department.
The company provides Optical lenses/glazing services to Opticians all across the country.
Optical Customer Service Advisor - Role
To resolve all returns queries in a timely, accurate and consistent manner by ensuring that glasses are analysed accurately and data from company MI systems is used to give the correct information and outcome.
As a German speaking Customer Service Advisor, you will be the first point of contact for their valued customers.
If you thrive in a fast-paced environment, enjoy helping customers, and want to contribute to our success, we'd love to hear from you!
Berry Recruitment are working with a dynamic and customer-focused company seeking a passionate and dedicated Customer Service Advisor to join their team based in Newport.
A full time Optical Customer Service Advisor is required to work for a lens manufacturer based in Caerphilly, Wales within their customer service department.
The company provides Optical lenses/glazing services to Opticians all across the country.
Optical Customer Service Advisor - Role
To resolve all returns queries in a timely, accurate and consistent manner by ensuring that glasses are analysed accurately and data from company MI systems is used to give the correct information and outcome.
Customer Service - liaising with the end clients directly on day-to-day matters or when the Account manager is not available.
Stock analysis/control - working with the account manager to ensure minimum safety stock levels are maintained following forecasts and adjusting accordingly.
General
We are looking to recruit for a Customer Service / Sales Support Advisor to work as part of a busy team based just outside Cardiff.
You will be expected to ensure our customers' needs are exceeded at all times while working in a number of areas of the store, so no two days will be the same.
About the role
Branch assistant replenishment - Sunday to Thursday (37.5 hours) 8.30 am to 5.00 pm.
Picker - Sunday to Thursday (37.5 hours) 10.00 am to 6.30 pm.
The Customer Service & Collections Executive will play an important role in meeting the overall business objectives in ensuring all customer accounts are up to date with payments.
A successful financial services company is now looking for a Customer Service & Collections Executive to join its team in Newport.