Our established client is looking for an Inbound Customer Service executive for an initial period of 3 months immediate start based within a busy customer services department.
Hours are Monday to Friday between 8.30 to 18.00 (37.5 hours) 9-5, 10-6, 8-4
All the calls are inbound and will be dealing with general customer questions and updating a database, using on line web chat and converting inbound sales enquires.
Do you enjoy working in a fast-paced environment, coordinating tasks and making sure we deliver an exceptional service to our customers.
As the Sales Coordinator you will be the first point of contact for our customers and will be responsible for managing the order process from initial receipt to delivery.
This is a fantastic role for someone who enjoys autonomy, thrives in a fast paced environment, and it's a stickler for detail and organisation.
A full time Optical Customer Service Advisor is required to work for a lens manufacturer based in Caerphilly, Wales within their customer service department.
The company provides Optical lenses/glazing services to Opticians all across the country.
Optical Customer Service Advisor - Role
To resolve all returns queries in a timely, accurate and consistent manner by ensuring that glasses are analysed accurately and data from company MI systems is used to give the correct information and outcome.
As a German speaking Customer Service Advisor, you will be the first point of contact for their valued customers.
If you thrive in a fast-paced environment, enjoy helping customers, and want to contribute to our success, we'd love to hear from you!
Berry Recruitment are working with a dynamic and customer-focused company seeking a passionate and dedicated Customer Service Advisor to join their team based in Newport.
A full time Optical Customer Service Advisor is required to work for a lens manufacturer based in Caerphilly, Wales within their customer service department.
The company provides Optical lenses/glazing services to Opticians all across the country.
Optical Customer Service Advisor - Role
To resolve all returns queries in a timely, accurate and consistent manner by ensuring that glasses are analysed accurately and data from company MI systems is used to give the correct information and outcome.
Customer Service - liaising with the end clients directly on day-to-day matters or when the Account manager is not available.
Stock analysis/control - working with the account manager to ensure minimum safety stock levels are maintained following forecasts and adjusting accordingly.
General
We are looking to recruit for a Customer Service / Sales Support Advisor to work as part of a busy team based just outside Cardiff.