PURPOSE SUMMARY: To contribute to the delivery of excellent service by responding to and processing all customer enquiries through the provision and collation of timely and accurate information and the completion of all relevant transactions.
To enhance the brand through continued commitment to the organisation's vision and values.
Through day to day actions ensure compliance of all regulatory requirements and industry standards.
To assist the department in collection of accounts that are between 1-90 days past due.
The Collections Specialist (Early) is responsible for liaising with customers for up-to-date payment arrangements and arrears management on all inbound and outbound phone contacts.
By applying communication, negotiation, customer service and collection skills, the Collections Specialist leverages collateral into payments.
Would you like to speak to like minded pet owners who are keen on looking after their animals, then this is the role for you with great earning potential.
Location, Aylesbury, HP21 - Onsite parking, next to Aylesbury Station - HYBRID WORKING AVAILABLE