Benefits: Competitive Salary, Pension Scheme, Discretionary Bonus (based on individual and company performance), Life Cover (4x basic salary), 22 days holiday (increases with each year of service up to limit of 25 days), Perkbox, Dental Scheme, Volunteering days, Cycle to Work Scheme etc.
The Company: Bamboo is an award-winning fintech - new in design and spirit but at the same time a mature consumer finance business.
Are you an excellent communicator, at ease on the phone offering excellent customer support?
As the first point of contact for all our customers, you will be a strong communicator, self-driven to achieve targets, a team player dedicated to providing excellent customer service when dealing with queries in what can be a fast-paced, busy, and challenging environment.
You will be supporting the Customer Service team taking on various responsibilities, from talking to customers via telephone and email, maintaining good relationships with the customers, and dealing with any queries, escalating the more complex enquiries, also involving a range of administrative duties.
This role will be dealing with the all-round customer relations.
We are recruiting for an exciting opportunity to join a brilliant small business as a Customer Service Advisor.
Our client who is a world leader in their products and aftersales services and who excel in providing an excellent customer service, is keen to recruit additional team members to support the increased business to also support the ability to deliver the best service to its customers.
In this role you will be working within a contact center environment responding to all types of B2B customer led correspondence so an ability to converse professionally both via verbal and written means is a must!