Are you a Customer Service Advisor looking to join a pioneering healthcare logistics company in a purposeful role?
You'll be working 37.5 hrs a week, Monday to Friday and will be paid £25,750 pro rata, FTC June 2025 at our site in Haydock and client site in Runcorn.
About Us: We are a dynamic and growing company dedicated to delivering outstanding customer experiences.
We pride ourselves on our commitment to quality and customer satisfaction.
We are currently seeking a talented and motivated Senior Customer Service Representative to join our team and play a crucial role in maintaining our high standards of customer service.
Our Client has been established for over 150 years, and is passionate about the products they offer to their members (customers).
These products become even more popular in the lead up to Christmas, and for that reason, they have to increase the number of staff within their Member Services team by 35 - 50 each year - just to deal with the sheer volume of orders coming in.
Please note, this is based on a slight shift rota - so you could start between 9 - 10 in the morning, and finish between 5 - 6 in the evening, plus you will be required to work at least one Saturday per month (with a day off in the week).
If you live near Exeter and have a passion for providing excellent customer service, we have an exciting opportunity become available.
You will be in a positive working environment, as part of a dynamic team - within our established international family shoe business, Marsh Footwear Brands, which consists of the following brands;
Rainbow Club are UK & Europe's leading designers, makers & colourists of handmade fabric occasion footwear - established in 1986 & a second generation family business.
The main purpose of the role is to efficiently and accurately provide consumer and customer support, dealing with enquiries and complaints and resolving any issues to their conclusion.
About us
We are the 7th largest Pet products company in the UK going through continuous and sustainable growth with ambition to be number one and ambition to be the best that we can be!
Pets Choice is home to fast growing and leading Pet brands including Webbox, TastyBone, Meatiful, Felight, Bob Martin & Vets Kitchen.