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German Speaking Customer Service Advisor (12 Month FTC) Salary: circa £24,000 Location: Hybrid - Nottingham, UK Contract: 12-Month Fixed-Term (with possibility to extend) Are you a fluent German speaker with a passion for customer service? We are looking for a dedicated and professional Customer Service Advisor to join our client's team on a fixed-term basis. This role offers a unique opportunity to work in a dynamic B2B wholesale environment, handling a variety of customer service responsibilities. Key Responsibilities: Order Management and Processing: Efficiently manage and process customer orders, ensuring accuracy and timely fulfillment. Deliveries and Logistics: Coordinate delivery schedules and logistics, ensuring customers receive their orders on time. Returns: Handle customer returns, ensuring smooth and efficient processing. Customer Debit Notes: Manage and process customer debit notes, ensuring all discrepancies are resolved promptly. What We're Looking For: Native Level Fluency in German: Essential for effective communication with our client's German-speaking clients. Professional Customer Service Experience: Ideally within a B2B environment, showcasing your ability to manage complex customer interactions. Intermediate Excel Skills: Preferred for managing and analyzing data efficiently. Commutable Distance to Nottingham: Essential for fulfilling the hybrid working requirements of this role. Why Join? Private health cover 25 days holiday (prorated based on employment start date) 4% to 8% matched company pension contribution 50% of all company products many more! If you are a proactive problem-solver with exceptional customer service skills and meet the above requirements, we would love to hear from you! If interested, please apply or send your CV direct to