Posted by Hays Specialist Recruitment Limited • £12/hr
General
Department: Customer Operations
Customer Service Advisor - Service Care
Your New Role
As a Customer Service Advisor, your primary responsibility will be to deliver an excellent service to all customers as an 'information and administration provider' providing the highest level of customer satisfaction to ensure customer loyalty.
Monitor and manage resolver group queue stacks ensuring that the SLA clocks do not expire, tickets are continually updated with progress and/or are appropriately escalated (functional escalation) between resolver groups;.
Up to £50,000 with excellent benefits, company car and annual bonus
Founded over a century ago, our client is a global brand with production facilities in over 20 countries and employing tens of thousands of talented individuals across the world.
Our client is seeking a highly skilled Product Owner to lead the development and management of High-Performance Computing (HPC)tools and applications.
General
The Product Owner is crucial for driving the virtual engineering strategy within the business, encompassing Product Engineering, Design, Manufacturing, and more.
The Product Owner will have a strong technical background in HPC experience surrounding Computer-Aided Engineering (CAE) being desirable for this role also.