My global pharmaceutical client, based in Berkshire, are looking for a Spanish Speaking Customer Service/Complaint Intake Analyst to join their team urgently initially on a 12-month basis.
Details of the role are as below:
Purpose
The Complaint Intake Analyst works to support PMQA through providing the initial triaging of complaints from all channels and serves as the first point of contact with the customer.
Our client, a fantastic organization based in Maidenhead, is looking for a bright and motivated Customer Service Advisor to join their team and be the main point of contact for day to day enquiries, provide excellent customer service and admin support, produce quotes and very occasionally assist in the warehouse helping to pack orders.
£23k plus benefits including 25 days holiday and free onsite parking.
This could be a fantastic opportunity for someone from retail or hospitality to make the move into an office environment!
Must have HR experience and have worked as part of a busy HR team.
Hybrid role - office three days a week Monday/Tuesday/Thursday Maidenhead- WFH 2 days a week.
The job holder will be required to provide a professional and efficient HR administration service and a high-quality telephone and email advice service, together with transactional support service, ensuring consistency of practice and compliance with corporate people, management policies, processes and standards.
Contract Duration: 12 months initially, potential for permanent work afterwards
My client, a prominent player in the healthcare industry, is renowned for developing groundbreaking products in diagnostics, medical devices, nutrition, and branded generic pharmaceuticals.
With a global workforce of 114,000 employees spread across more than 160 countries, they are committed to making a lasting impact on health.
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