Role will also include working in our in-store bakery
Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview.
Our Contact Centre is the heart of our business, and we pride ourselves on excellent communication, attention to detail and our drive to be the best we can.
Come and join us as a Customer Service Advisor and help us to exceed customer expectations and share our success in a committed and friendly environment
The role
The Customer Service Advisor will be able to communicate at all levels and provide a first class service to our customers.
As a Customer Service Advisor, you'll be committed to delivering an outstanding level of service.
As our new Customer Support Manager you'll champion a seamless, customer-centric service model, ensuring our clients find trading with us effortless and satisfying.
Want to become our brand new Customer Support Manager and lead the Commercial Spares and Controls team in delivering top-teir customer experiences nationwide?
You'll join a team dedicated to becoming industry leaders in customer service within the Commercial Spare Parts and Controls sector.
Main responsibilities will include maintaining contact with existing customers, working to understand their needs and providing specific support and upselling.
Reporting to the Office Manager to act as a Customer Liaison Administrator to support the day-to-day running of the office, ensuring administration services are provided for company staff and as product experience grows, for current and new clients.
Job Overview
We are looking for a dynamic, well-spoken, articulate individual who has proven high-end customer service and administration skills.