Our client based in Basildon are seeking an Customer Service Advisor to join their team on a Temporary basis (with the possibility of a permanent role) beginning immediately.
If you have strong communication skills and are looking for an exciting new opportunity, then we would love to hear from you!
The successful candidate will have good organisational skills and prior experience of sales order processing and customer service.
Whether it's filling shelves, serving on the tills, ensuring we have the right amount of stock or maybe picking deliveries ... the opportunities are endless, but everything you do matters ... ensuring our customers get everything they came for, served quickly and efficiently.
About the role
You will be expected to ensure our customers' needs are exceeded at all times while working in a number of areas of the store, so no two days will be the same.
At Calor, our Contact Centre is filled with passionate and forward-thinking individuals dedicated to making a difference in the lives of our customers.
Posted by Career-minded People • £32K/yr to £35K/yr
Your busy day will include
You will also act as a liaison between our external sales staff, our customers and the internal operations in order to provide exceptional customer service.
We are looking for ambitious candidates with previous electrical wholesale or similar electrical distribution sector experience and be able to develop and satisfy the customers' requirements quickly and efficiently.
The postholder will ensure that patients' concerns or issues are addressed accordingly, working with the organisation to ensure an excellent customer service and contributing to efficient and effective solutions.
Role Duties
Leading investigations and subsequent resolutions of issues/complaints.
Role Overview
Salary: £30,000 - £37,500 per annum (Depending upon experience).