The Customer Account Rep is the first point of contact for many customers.
The Customer Account Rep will serve as the primary interface responsible for ensuring the most efficient and positive relationship with customers, while enabling level-loading of production and expeditious resolution of customer assertions.
The Customer Account Rep will deliver world-class service and support to the business by responding to customer enquiries, updating the business systems, prepare and deliver quotations, and joining with the planning team to accurately forecast demand.
Joining us as a Customer Advisor is a great opportunity, whether it's your first job and you're looking to gain some valuable experience, or you have experience with retail and you're looking for a new challenge, this could be the start of a new career with us.
The hourly rate will increase after 6 months in role.
The hourly rate for this role is £11.44 and up to £12.02 across selected locations within London.
As a Retail Optical Assistant at Vision Express, you'll assist our customers in finding and selecting eyewear that meets their needs.
You'll help with frame adjustments, repairs, and fittings.
Additionally, you may perform some pre-screening eye examinations and administrative tasks such as scheduling appointments, supporting the phone lines from customer queries and processing payments.
Come and join us as a Driver and Branch Sales Assistant on a flexible hours basis to help us grow, deliver sales and exceed customer expectations.
You will be contracted to 16 hours a week, but you will be flexible to work a weekly pattern of up to 37.5 hours a week to cover peak trading hours, holidays and meet business needs
The role
As a Driver and Branch Sales Assistant, you'll be committed to delivering an outstanding level of service, and you'll be professional, driven and enthusiastic.