You will be joining a small customer services team who work alongside the sales team and playing a pivotal role in delivering exceptional customer experiences for customers.
You will be the main point of contact for any inbound enquiries but also taking the customer through the onboarding journey.
Citrus Recruit are currently recruiting for an experienced Customer Service Executive for our fleet management client based just outside of Solihull.
We're looking for people that have a passion for customer service and digital banking to join our growing customer support team.
Are you an experienced customer service professional or have a desire to build a career in customer services?
Our Customer Support team covers the opening hours of the contact center, from 8am to 8pm and staff will be required to work alternative shift patterns over 5 days per week, scheduled in advance.
Saturday hours available to include in shift overall if required.
Monthly incentive payment scheme.
Our client is one of the UK's leading Field Services companies specialising in providing external field agency solutions primarily to the utilities sector.
Joining us as a Christmas Customer Advisor is a great opportunity, whether it's your first job and you're looking to gain some valuable experience, or you have experience with retail and you're looking for a new challenge.Whilst this is a temporary contract, there could be the potential for a permanent role later depending on the opportunities in your local area, so it could be the start of a new career with us.
About the role
Christmas in Boots is our most exciting time of the year, and it can be very busy, so we'll provide you with all the training and support you need to help you be at your best.You will work in a Boots store and report into the Assistant or Store Manager and your role could be to help on the tills, advise our customers, or work in our back shop.