Act as the first point of contact for our customers in the complaint handling process, by acknowledging complaints and informing customers of what to expect next.
General
Customer Complaint Officers are responsible for supporting customers through the complaints journey, investigating cases on their individual merits, and coming to a decision on the outcome of the case.
The team are also responsible for ensuring that issues are identified and fed back, that could affect other customers.
We are currently recruiting a Customer Service Advisor position on behalf of our client where you would be working for a fabulous organisation based in Eastleigh.
This will be the perfect opportunity for someone who has had customer service based experience who now wants to broaden their skill set, and also the perfect opportunity to get into a more office based environment.
The job will be responsible for the day-to-day service management of customer enquiries, customer requirements and customer relationships.
General
Carbon60 are currently hiring for an ambitious customer service advisor to join one our industry-leading electronics manufacturing clients in Basingstoke.
This opportunity would suit anyone from a customer service background who wishes to develop their career and progress into sales or customer service management.
Hays is delighted to be working with our global client, one of the world's most successful premium manufacturers of cars, motorcycles and provider of premium services.
Our client demonstrates a commitment to innovation, sustainability and product responsibility all the way from development to production.
The Customer Account Rep is the first point of contact for many customers.
The Customer Account Rep will deliver world-class service and support to the business by responding to customer enquiries, updating the business systems, prepare and deliver quotations, and joining with the planning team to accurately forecast demand.
The Customer Account Rep will serve as the primary interface responsible for ensuring the most efficient and positive relationship with customers, while enabling level-loading of production and expeditious resolution of customer assertions.
Answering all customer enquiries that may include but are not limited to orders, pricing, and delivery updates.
Specialist Medical equipment supplier requires an experienced Customer Service Advisor to act as first point of contact for all customer enquiries relating to products and services.
Responsibilities
Build sustainable relationships and trust with customer accounts through open and interactive communication.
This is an amazing opportunity to join a company which continuously invests in its people, products, customers and technology.
You will be joining a truly outstanding organisation, a company which pushes the boundaries of what can be achieved and is seen by many as the leading and most innovative company in their sector.