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ABOUT THE ROLE As a Contact Lens Optician, you will be a vital part of the store team. You will support our patients and customers by offering great contact lens solutions along with professional advice and guidance. You will work closely with the Optical team in store, share your knowledge and experience, and provide the very best customer care.As part of your role you will work as part of a team. As a professional leader you will support and advise team members in contact lens policy and standards to make sure we have our patients at the centre of our business. You will therefore: Complete contact lens fittings, and help to provide ongoing aftercare, taking care of your patients and managing your clinics effectively as well as occasionally dispensing spectacles.Use professional judgement for contact lens clinical decisions that need to be taken within the practice.Provide support for the team with dispensing optical solutions to a wide range of customers including children and those with complex prescriptions.Coaching and developing Optical Consultants in your practice, with potential opportunity to supervise a Student Contact Lens Optician. WHAT YOU'LL NEED TO HAVE Full GOC registrationHave true passion for customer care and working collaboratively as a part of a wider team.Qualified Contact Lens Opticians OUR BENEFITS Competitive salary plus discretionary uncapped bonus scheme.Competitive Retirement Savings Plan.Generous employee discount plus enhanced discounts for Boots brands, Boots Opticians and Boots HearingcareGOC fees paid30 days holidays Inc. Bank holiday, with the opportunity to buy more.Continuous Professional Development modules and eventsAdditional flexible benefits that allow you to create a package that best suits your individual needs including cycle to work vouchers, discounted gym membership, cinema and restaurant discounts, and much more. We have a great range of benefits in addition to the above that go beyond salary and offer flexibility to suit you; click here to view our full list of company benefits (all rewards and benefits are subject to change and eligibility). WHY BOOTS OPTICIANS Our purpose is to help everyone see what's possible, so we're looking for people who go the extra mile to change things for the better for our customers and our team members. You'll be joining a company that is evolving and always looking to improve. We foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our team members and providing a positive and inclusive working environment for all. Join our team and let's see what's possible when we change for the better. To find out more about life and careers with us, click here WHAT'S NEXT? If your application is successful, our recruitment team will be in touch to arrange an interview. If you have not been successful on this occasion you will be notified by email.We are always open to discussing possible flexible working options and what this may look like for you, including job share and reduced hours. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to enable you to be at your best.This role requires the successful candidate to complete a Pre-employment check after receiving an offer. Depending on your location you will asked to submit either a DBS (Disclosure and Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check.This role requires the successful candidate to complete a Pre-employment check after receiving an offer. Depending on your location you will asked to submit either a DBS (Disclosure and Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check.Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis
About the opportunityAn important role in providing our customers and patients the very best experience at Boots Opticians throughout the customer journey. You don't need optical experience to join us as a Retail Assistant, but you will have worked in a retail or a customer-facing environment. This is a fantastic opportunity to join a business that puts the customer at the heart of everything we do. Full training will be provided, and your responsibilities include: Build great relationship with customers by listening and understanding their needs.Help our customers find the perfect products tailored to their lifestyle and requirements.Order and dispensing of glasses and contact lenses.Providing aftersales support through adjustments.Work together as part of a team.Administrative tasks associated with the store in which full training will be provided. About youYou love working with people and enjoy working as part of a team. You will support our customers, welcoming them into our store with a big smile. You will try to deliver the best customer experience possible. If you are a customer advisor, sales assistant, or passionate about providing great service we would love to hear from you. You will help our customers find their perfect eye wear needs. You are passionate and enthusiastic about delivering fantastic customer service. You enjoy learning about new products and brands, and the technical and regulatory aspects.Our Benefits Great compensation package plus discretionary bonus schemePension schemeOne of the best staff discounts in the UK22 days holiday plus bank holidays with opportunity to purchase moreAdditional flexible benefits that allow you to create a package that best suits your individual needs including cycle to work vouchers, discounted gym membership, cinema and restaurant discounts, and much more.Excellent opportunities to develop with career opportunities across Boots Opticians including franchise, Retail and Pharmacy. Why Boots?Boots Opticians is one of the leading optical chains in the UK. Our purpose is to help everyone see what's possible, so we're looking for people who go the extra mile to change things for the better for our customers and our team members. Bring your skills to a business that offers genuine career progression thanks to diversity of stores and roles and expect to be supported and developed.Our Diversity and Inclusion commitmentDiversity and inclusion is at the centre of everything we do. We are an equal opportunity employer committed to a diverse and inclusive workforce. We offer a variety of flexible working patterns to support our colleagues to achieve a good work life balance.What's next?Thank you for taking the time to visit our careers page and read about this exciting opportunity. If you choose to apply, your application will be reviewed by our team, and we will contact you as soon as we can. If successful, we will contact you to arrange an interview with the hiring manager. If you are successful at interview, please be aware that all contract documentation will refer to this role as Optical Consultant Foundation.