Are you a night owl with exceptional customer service skills?
Our client, a leading customer service company, is seeking not one, but two talented Customer Service Advisors to join their team on a temp-to-perm basis.
Posted by AUCTORO RECRUITMENT LIMITED • £35K/yr to £42K/yr
As a Customer Service Team Leader, you will oversee the Customer Service team, ensuring that service standards are consistently met.
You will manage all aspects of customer interactions and support your team to deliver the highest level of service efficiently and cost-effectively.
We are working exclusively with an industry leading client on the lookout for a Customer Service Team Leader to join their team in Coryton, Stanford-le-Hope on a 10 month FTC.
Posted by Service Care Solutions - Housing • £13.99/hr
Weekly Hours: Full Time, Monday to Friday, 08:00 to 18:00 (rotating shifts)
Your role will involve providing advice and information via telephone, email, web chat, and in writing, ensuring that each resident receives a timely and satisfactory resolution to their concerns.
As a Contact Centre Advisor, you will be the first point of contact for our residents regarding repairs, property maintenance, and other housing-related inquiries.