Posted by JLD Recruitment Ltd • £24K/yr to £28K/yr
Purpose of the role
The role will be to provide communication and support services for clients Ensure clients know they are valued and to develop clients re additional products or services (where appropriate).
Promoting the company services and products to prospects through planned communications, networking and other marketing activities.
General
You will need to be a driver for networking/events
If you love customer service and are motivated by making life easier for others, you'll enjoy working at our client's professional Office based in Rayleigh, where helping people is always the number one priority.
Well-known brand who have been in business for over 25 years.
This role comes with a huge opportunity for progression!
Are you a night owl with exceptional customer service skills?
Our client, a leading customer service company, is seeking not one, but two talented Customer Service Advisors to join their team on a temp-to-perm basis.
We are looking for an accomplished Customer Service Team Leader to support within the Service Delivery area of our client's business.
To manage areas of the service delivery teams, ensuring they are working in line with agreed KPIs and to support general admin, during times of absences and busier periods.
To have a strong eye for detail, and financial understanding, to ensure the company's financial spreadsheet is kept up to date for higher management to be able to accurately assess forecasts and budgets.
Whether it's filling shelves, serving on the tills, ensuring we have the right amount of stock or maybe picking deliveries ... the opportunities are endless, but everything you do matters ... ensuring our customers get everything they came for, served quickly and efficiently.
About the role
You will be expected to ensure our customers' needs are exceeded at all times while working in a number of areas of the store, so no two days will be the same.