Posted by Peel Recruitment and Solutions Ltd • £35K/yr to £45K/yr
Summary
As the Service Manager, you will oversee the delivery of reliable IT and telecom services, ensuring an exceptional customer experience.
Your role will focus on managing the service and operations teams, resolving technical issues quickly and improving service quality.
You will also work with customers to understand their needs, ensuring the IT and Telecom systems operate efficiently and meet service-level expectations.
Reporting to the Office Manager to act as a Customer Liaison Administrator to support the day-to-day running of the office, ensuring administration services are provided for company staff and as product experience grows, for current and new clients.
Main responsibilities will include maintaining contact with existing customers, working to understand their needs and providing specific support and upselling.
Job Overview
We are looking for a dynamic, well-spoken, articulate individual who has proven high-end customer service and administration skills.
We are looking for experienced Assistant Managers to join our successful teams in our branches.
Assisting the branch manager in coaching and developing a team of consultants, you will lead by example, ensuring that the company's high standards are maintained.
We are looking for a Customer Success Manager to join an all in one management software for Training Providers, who power customer's platforms and aid in the planning, managing and selling of training courses.
They work with companies across a variety of different industries including Education, Charities, Healthcare and Trade.
They're a completely unique solution and have enjoyed organic and steady growth over the past 20 years, however have still kept a close knitted and collaborative team with 35 people currently; many who have remained there for over 10 years.
Posted by Page Personnel Secretarial & Business Support • £25K/yr
The ideal candidate will be committed to providing excellent customer service, managing sales, and working collaboratively within a customer service department.
This Customer Service Advisor role is ideal for an individual seeking an exciting opportunity in the retail sector.
Joining a small collaborative team, you will be heading and managing contact queries, managing stock intake volumes, document control, order processing & handling manual queries.
We are looking for experienced Assistant Managers to join our successful teams in our branches.
Assisting the branch manager in coaching and developing a team of consultants, you will lead by example, ensuring that the company's high standards are maintained.
We have a new opportunity available for a Customer Care Advisor to join the team based in Chorley.
You will join us on a full-time, permanent basis and in return, you will receive a competitive salary (depending on level of experience) and great benefits!
About us
Hedges Direct Ltd are online hedging specialists, with decades of industry experience and a culture firmly focused on quality and service.
Bensons for Beds is looking for a new and experienced Group Services Team Leader to join our Support centre, with responsibility of leading the Group services team across our network.
Do you have experience in facilities or office management?
Are you helpful with financial awareness and a willingness to go above and beyond?