To work as part of the PIB management team to lead a team of remote Service Delivery Handlers providing support and assistance to the Account Handlers with their day-to-day client service and account broking.
To drive the performance of the Service Delivery Handlers, whilst ensuring staff engagement and delivering solutions to problems.
We are seeking an experienced Customer Service Manager to lead and enhance our client's customer support team.
You will also oversee a team of customer service representatives and drive performance improvements.
As the Customer Service Manager, you will be responsible for ensuring excellent customer service, resolving issues, and optimising customer satisfaction.
Do you have customer service experience and an interest in technology?
Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group life insurance, income protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program
Do you enjoy talking to people and solving issues?
The Customer Success Team have the goals of acting as the advocate for the customer within the company and to develop a holistic view of all technical aspects of every customer.
Customers Success will manage all issues affecting customer sentiment and work on plans to increase this.
Happy Customers lead to retention of their business as well as turning them into advocates for the company which attracts new business opportunities.
A well-established business based in central Nottingham are looking for a Customer Service Advisor to join their growing team.
As a Customer Service Advisor you will be customer orientated and will act as a liaison, provide product/services information, and resolve any emerging problems with accuracy and efficiency.
Duties Include
Providing help and advice to customers communicating courteously with customers by telephone, email, letter and face-to-face.
Therefore, we are searching for a dedicated and empathetic individual to join their team as a Customer Service Advisor with the opportunity for permanent employment after an initial 4-month temporary period.
They are dedicated to providing exceptional customer service and efficient claims handling.
SF Recruitment is partnering with a dynamic and forward-thinking company in Rainworth, Mansfield.
My client is looking for an experienced Customer Service Administrator to join the team.
Deal directly with customers either by telephone, electronically or via a customer portal and to provide best in class' service
A fantastic opportunity to join one of the UK's fastest growing, most innovative Fire and Security Companies, with over 20 years' experience within the industry.
My client is looking for an experienced Customer Service Administrator to join the team.
Deal directly with customers either by telephone, electronically or via a customer portal and to provide best in class' service
A fantastic opportunity to join one of the UK's fastest growing, most innovative Fire and Security Companies, with over 20 years' experience within the industry.
An exceptional opportunity is available right now for a natural leader to take the reins of a talented and high-achieving team and guide them to successfully discover even greater potential.
A chance for a true leader to shine!
If you're a results-orientated insurance broking professional with proven management expertise, then this is an unmissable chance for you to create something truly rewarding.