They continuing to expand and are currently looking to recruit an experienced contact centre Team Leader to manage a small outbound lead generation team of 10-15 FTE at their office in Chorley, Lancashire.
CCP are delighted to be partnering with a fantastic client who we have been supporting throughout 2024, a year that has seen significant growth and diversification of their business.
Have you previously worked in a fast-paced outbound sales environment
Purpose of the RoleThe purpose of the environmental services team leader role is to ensure "World Class Service" standards of cleaning, waste, car park cleaning and customer service are provided to customers at all times.
You will be expected to positively contribute to the performance of the business and ensure that World Class customer service is delivered by all members of the team.
You are responsible for direct line management responsibility for the team including team building and morale.
We're looking for Customer Team Leaders to join our team at Co-op.
Closing date: 05-06-2024 Customer Team Leader Location: 45-49 Blossom Street, Ancoat, Manchester, M4 6AJ Pay: £13.32 per hour Contract: 39 hours per week regular overtime, permanent, full time Working pattern: varied shifts including early mornings (from 6:30am), afternoons, late evenings (until 11pm) and weekends, to be discussed at interview Full, paid training provided You can now apply for this role using your mobile device (no CV needed!)
You must be aged 18 or over to be a customer team leader at Co-op, as you'll need to authorise age-related sales.
Specifically, we will be supporting the end-to-end customer journey, right from the moment they are looking to open an account with the provider, to the time they need to get in touch to make any amendments or close an account.
Following a successful contract win in late 2023 from one of the UK's largest and most trusted financial service providers, we will provide both contact centre and administrative solutions to help assist its 25 million customers.
Our client is a leading global logistics provider.
With services ranging from domestic and international express delivery, e-commerce shipping and fulfilment solutions, road, air and sea freight, to supply chain management, consumer retail services, technical support and more.
Zachary Daniels are pleased to be working with a national and successful organisation who are looking for a customer service professional to join their passionate team.
Working for this exciting company, this will offer you the challenge, pace.
This is a fantastic opportunity for an enthusiastic individual who is looking to start their career or a candidate who is looking to build on their existing experience within a larger company.