About Us: I am looking for a customer services manager, for my client who is a dynamic and customer-focused organisation that values excellence in service delivery.
Responsibilities
Build strong relationships with key customers to support revenue growth and profitability while managing any relationship challenges.
To lead and oversee an operational team of customer advisers, ensuring they deliver a high level of customer experience while promoting a positive working culture and championing new ways of working.
General
AKTON Recruitment is working closely with the local authorities and we are looking for a Customer Team Leader in the Walsall area.
OA are currently recruiting for a Call Centre Team Lead to join a reputable business that has a portfolio of clients across FMCG, Financial Services and leading brands.
Monday Friday 8am 9pm; Saturday 8am 7pm
This role will be based in their Edgware offices on a temporary to permanent basis.
An exciting opportunity has become available for Customer Service Advisors to join our clients team on a full-time, temporary basis.
This is a fully office based role based in Sheffield.
Training for the first week, from 1 July 2024, will be Monday to Friday 9am until 5pm and after training, the working hours will be Monday to Friday 10am until 7pm with the possibility of working Saturday from 9am until 1pm.
This could be a great role for someone in the early stages of their career but customer service experience within an office is essential and we cannot consider anyone without it, likewise someone that's already got a wealth of experience behind them and would like to be in a role that could see them fast tracked into a senior or team leader position would be ideal!
We're recruiting exclusively for a trendy and fun company in the Maylands area in Hemel that need a new Customer Service Coordinator to join the team on a temp to permanent basis to start as soon as possible.
The company and team are growing and this wouldn't only be an exciting role to get stuck into and team to join, but there's a good career path to follow here and the opportunity to step up into senior and team lead roles in the future too.
We are seeking a Customer Contact Advisor to join our clients Contact Centre team.
This role is ideal for someone who is passionate about delivering exceptional customer service and is comfortable handling a variety of queries through phone, webchat, or email.
Day-to-day of the role
Engage with customers over the phone, through webchat, or by email, providing personable, empathetic, and knowledgeable support.