Posted by Ruth Wagstaff Recruitment • £40K/yr to £50K/yr
We are seeking a dynamic Customer Service Trainer to join a global manufacturing company in this newly created role.
Are you passionate about training and enhancing customer experiences ?
You will lead the focus on implementing CS process reviews, develop improvements and then compile training material to deliver to staff globally ensuring a customer-centric culture across the organisation.
Customer Service AdvisorContract: PermanentSalary: £23,463Working hours: 25 - 37.5 hoursA typical shift pattern that allows for two full weekends off in a 4-week rotation.
We recognise that this working pattern may not suit everyone, and may consider an alternative working pattern where possible.To ensure we can support our customers and store colleagues, our operating hours are:
For example, week 1 you'll work 44 hours spread across 6 days, week 2 you'll work 31 hours over 4 days.
Our client is a fast-growing specialist in their field - they are currently in search for a strong Customer Service Advisor who can bring their skills to the team and grown within the company.
Daily Duties
This is a key customer facing role predominantly telephony based helping to assist our client's clients' and their customers find the right solution to their queries.