You will be joining a company that specialises in the provision of fully digitised subscription services for their clients.
The company provides a full end-to-end service for their clients from implementing the subscription service, managing the subscription service and providing in-depth insights to their customers purchasing habits.
As a Customer Service Agent, you will play a vital role in supporting customers and internal stakeholders manage mortgages and settlements.
Our client, one of the UK's largest banking groups, is seeking experienced Customer Service Agents to support their Customer Service Operations team, specialising in the management of loans for business assets.
Hybrid Working: 2 days per week in the office after training
Customer Service Representative; Starting at £21,840-£23,000
35 hours per week; Hybrid remote
So, what does the role entail
You'll join a people and technology-driven business, taking inbound calls from customers about their life assurance, savings, investments, or pension plans.
My client is a national property developer and they are looking for a temporary customer service advisor to assist with one of their student properties in the heart of Glasgow.
Looking for an immediate start?
What about an interview tomorrow with a view to starting the next day?
We are looking for Customer Service Advisors to join our call centre team in Glasgow on a long term, temporary ongoing basis.
Full training will be provided for the role; however, a customer service background or call centre experience is extremely beneficial to excel in this role.
Starting hourly rate of £11.44 which increases to £12.30 after 12 weeks worked, with Immediate start dates available!
You'll join a people and technology-driven business, taking inbound calls from customers about their life assurance, savings, investments, or pension plans.
You will ensure customers receive clear communication and a quality of service to ensure that we meet their expectations relating to reported defects with their home throughout the customer journey.
Early intervention & engagement with the customer is critical in this role with a natural drive to reach a satisfactory outcome as quickly as possible.
You will be responsible for identifying the root cause of issues and working cross functionally to minimise unnecessary recurrence of defects.