Known within the business as Client Services Voice, the Call Centre is responsible for servicing our leading investment clients, and their customers.
Our Call Centre is the heart of our business, and we pride ourselves on excellent communication, attention to detail and our drive to be the best we can.
We are seeking a highly motivated and experienced Customer Service Manager or Senior Team Leader to join our amazing client on a 12-month fixed term contract to lead the customer service team.
The ideal candidate will have a passion for customer service, excellent leadership skills, and a proven track record of managing a successful customer service department.
There will be plenty of process improvements and efficiencies required, enhance the level of customer service they provide as standard make it outstanding, performance management of the team and developing individuals.
Posted by Square Peg Associates Ltd • £23K/yr to £24K/yr
We are looking for experienced individuals who are confident liaising and working with business customers, stakeholders and external contacts via telephone and email correspondence.
£23,000 - £24,000 (plus bonus up to 10% pa)
This opportunity offers hybrid working with 2 days from home once fully trained.
An exciting opportunity has arisen to join a busy Dealership as a Service Advisor in Burnley on a temporary basis
Previous experience in a Service Advisor position is essential, as you will be the first point of contact for the Service Department and as such you need to have an excellent level of communication and presentation.
Hourly rate between £18.00 and £20.00 per hour - 45 hours per week