As a Customer Experience Specialist, you will be the voice of our company, providing unparalleled support and assistance to our valued customers.
Join our dynamic team as a Customer Experience Specialist, where you'll be the frontline ambassador of our brand, delivering exceptional service with every interaction.
Are you ready to embark on a journey where every call is an opportunity to make a difference?
Their expertise spans Facilities Services, Information Technology and Communication Services, and Energy Management Services.
Our client is dedicated to providing top-tier Facilities Infrastructure Services that empower organisations to focus on their core business activities.
They pride themselves on being "best-in-class," delivering on their promises, and maintaining a reputation for excellence.
Posted by Sheridan Ward Recruitment Services • £23K/yr to £25K/yr
This role combines customer service and customer retention.
We are actively seeking to onboard a new addition to the customer support team.
This role will be speaking to current customers who are at the end of contact with the business and planning and advising on continuing the relationship to retain the customers.