The successful candidate will be responsible for supporting the Service Manager on delivering excellent customer service, conducting the transactional side of the business, with detailed interaction with internal systems to log and progress work through the system, providing reporting and first line query resolution.
Market 36 Recruitment are currently recruiting for a Customer Service Representative / Service Support Coordinator for our client based in Braintree, Essex.
Roles & Responsibilities
Provide Excellent customer service and build strong relationships.
MUST DRIVE/HAVE ACCESS TO OWN VEHICLE DUE TO NO PUBLIC TRANSPORT TO OFFICE LOCATION
Who are Zest Recycle
We're a recycling and waste management broker that isn't afraid to do things differently.
From hospitality to healthcare, we work with companies spanning a range of different sectors, offering a fresh, new perspective on long-standing waste management problems helping them to become an environmental leader in their sector.
Posted by Pure Resourcing Solutions • £25K/yr to £27K/yr
General
I am supporting a well-established business based in Chelmsford in their search for a Customer Service Advisor
The role will work closely with the Sales team to ensure all Customer orders are booked promptly.
Position Overview
The role will work closely with colleagues within all areas of the business to deliver a first class Customer service, Customer satisfaction, and to manage Customer orders quickly and efficiently.
Our client is a fast-growing specialist in their field - they are currently in search for a strong Customer Service Advisor who can bring their skills to the team and grown within the company.
This is a key customer facing role predominantly telephony based helping to assist our client's clients' and their customers find the right solution to their queries.
Daily Duties
Answer incoming calls from our clients' customers to discuss and arrange suitable resolutions based on their personal circumstances and our clients' criteria.