We are seeking a motivated and detail-oriented Customer Service Representative to join a great team in Horsham for a period of 12 months.
In this role, you will be the first point of contact for clients, both business to business and business to consumer ensuring their inquiries are handled efficiently and professionally.
You will provide information about services, resolve technical issues, and assist with triaging queries for troubleshooting tech issues.
Our client are a unique financial services organisation dedicated to providing exceptional banking services and financial solutions to their valued customers.
If so then we would like to hear from you.
Do you have recent experience in a Customer Service role
We are excited to be recruiting for one of our lovely clients based in Feltham, who are looking to recruit a confident Customer Service Coordinator!
In this role you will be dealing with all order processing responsibilities as well the day to day responsibility of customers and ensuring the process runs as smoothly as possible.
Do you have experience dealing with wholesale or ecommerce orders?
My client is a government-owned Economic Development Bank, managed independently.
They work closely with the finance sector and entrepreneurs, they strive to make finance markets work better - so businesses in the UK can survive, thrive, and grow.
Our international client requires an experienced Customer Relations Coordinator to join their team for a minimum period of 6 months
The role is responsible for managing and resolving difficult customer situations once escalated from the Level 2 team.
Key skills are showing empathy and understanding of the customer situation, and identifying solutions that maintain the customer's confidence in the brand whilst balancing the commercials.
Reporting directly to the Customer Service Supervisor the Customer Service Specialist is responsible for supporting the commercial team with product quotes and manufacture lead times, coordinating, and processing all incoming orders, and supporting with all external logistical requirements.
Our client, a world leader in their field, are seeking a customer service assistant to join their team on a fixed term basis, however there is a strong possibility that this may be made a permanent position at the end of the year.
The role is offered predominantly on a remote basis, with the requirement to come into the office approx 2/3 times per month, and the understanding that you are required to come in as the business needs for meetings, events and such like.