Customer Service Representatives will handle all aspects of customer contacts via telephone and written correspondence and forms.
They will be responsible for managing their own time, attendance and punctuality and for ensuring they are familiar with the current Policies / Procedures, processing rules and navigation of the various systems deployed.
We are delighted to be supporting a well established and fast growing business, located in Cramlington, with their search for a customer service representative.
Key responsibilities
Liaising with all customers, consumers and our Sales team via phone and email, providing an efficient and professional after-sales service.
Providing exceptional service to each customer by focusing on meeting their needs through courteous attention to detail and timely follow-up on all requests and issues.
We are currently seeking a talented and motivated Senior Customer Service Representative to join our team and play a crucial role in maintaining our high standards of customer service.
About Us: We are a dynamic and growing company dedicated to delivering outstanding customer experiences.
We pride ourselves on our commitment to quality and customer satisfaction.
Posted by Michael Page Engineering & Manufacturing • £22K/yr
The Customer Service Representative role is there to assist our customers; to resolve account queries, share information about our build phases, fibre-internet and generally be there to listen and assist with all of our customer's needs.
Our client is a UK-based fibre optic internet service provider.
With a focus on bringing the best digital connectivity to those living and working in communities across the UK, our roots, quite literally, are in fibre, with a clear mission to connect people to a better, fibre-enabled broadband experience.
Posted by Hays Specialist Recruitment Limited • £28K/yr
You will be responsible for providing excellent customer service, order taking, checking stock availability, processing orders, scheduling customer orders, liaising with transportation, dealing with customer queries and general administrative duties.
Your new role
The hours for the position are 07:00 to 15:45 or 08:15 to 17:00.
If you have a passion for customer service and enjoy meeting new people while helping them find solutions that improve their lives, this could be the perfect opportunity for you!
Our client, a well-known Slough based company, is dedicated to delivering exceptional customer value and outstanding service.
They are expanding their sales team and are looking for motivated individuals who thrive in a performance-based environment.
Posted by Absolutely Recruitment • £25K/yr to £27K/yr
General
We are currently recruiting for a Customer Service Representative on behalf of our client, a well- established and highly successful organisation based in Tolworth area.
When speaking to a customer on the telephone, always be polite and professional; aiming to answer their query as quickly and efficiently as possible without making them feel rushed.
Key Responsibilities
The Advisor is in the front line of customer communication, a professional understanding of what makes first-class customer service is also important, as are flexibility, multi-tasking, and problem-solving skills.