We are looking for a Customer Success Executive to join a rapidly growing EdTech company, winner of 'Best Workplaces' that provides young people with the tools and resources to make informed educational or career choices.
Industry: EdTech
Benefits: 28 days bank holidays, Hybrid working, HealthPlan, Health and fitness allowance, Cycle scheme, Mental health support and Employee Assistance Programme Weekly yoga
Looking for a Customer Service representative to join a great lifestyle business based in London (Shoreditch)
Competitive salary generous profit share bonus
The role
To provide assistance to the Sales Team and the Customer Service Team by placing orders, invoicing clients, responding to emails, answering phone calls, resolving issues and assisting Sales Managers.
You will be responsible for servicing accounts from 'cradle to grave' for our clients including written and telephone discussions with new and existing clients, renewal administration, preparation of presentations to insurers, negotiating premiums with underwriters together with providing pro-active claims handling service for customers.
We're looking for a proactive and detail-oriented Office/Operations Executive to join our talented team.
In this role, you'll play a vital role in supporting our People, Operations, and Processes, ensuring a smooth and efficient work experience for everyone at our company.
Proactiveness, driven, a can-do attitude and an open mind are a must!