As a Customer Service Executive, you will be the frontline representative, responsible for ensuring an outstanding customer experience.
An opportunity has arisen for a Customer Service Executive to join one of the largest and most experienced capital market conferences and events business.
Our client, an incredibly well-established Insurance Solutions provider, are looking to recruit an articulate, personable Customer Services Executive to join their London-based team.
Working on a hybrid basis (3 days in the office / 2 days from home), this is an exceptional opportunity for the right candidate!
Our client specialise in supporting an external B2B client base with any Insurance Solutions they require, and are the market-leader in what they do.
We are looking for a Customer Success Executive to join a rapidly growing EdTech company, winner of 'Best Workplaces' that provides young people with the tools and resources to make informed educational or career choices.
Industry: EdTech
Benefits: 28 days bank holidays, Hybrid working, HealthPlan, Health and fitness allowance, Cycle scheme, Mental health support and Employee Assistance Programme Weekly yoga
We are seeking an individual with customer service experience, you will have ideally have worked previously within a customer service focused environment, perhaps within an inbound and outbound contract centre or call centre environment.
This position is initial a 12 month fixed term contract.
Who you will be working for
Our Client is a membership organisation located in the City.
Reporting to the Contact Centre Team Lead, the Customer Support Advisor will be the first point of contact in all interactions with the customer and member base, including students, members, employers, and customers, ensuring a first class and personalised experience is delivered.
The role is key in providing exceptional customer service experience and improving customer satisfaction retention rates and increasing sales of qualifications, training, and memberships.
We are working with a growing and innovative Membership body in central London to find their newest Contact Centre team member.
We are hiring for a French & Italian speaking Customer Service Executive to join a leading and well established global technology brand to support business customers with calls, emails and live chat for the EMEA territory.
COMPANY
Our global client is a world leading brand in the technology industry.