Really good chance for someone with phones-based customer experience to break into the UK's biggest sector genuine progression opportunity within this business
Training is office based
Office/WFH: Average working week is 3 days office, 2 days WFH.
Posted by ACS Recruitment Solutions Ltd • £12.27/hr
Our extremely reputable, global client are currently seeking Customer Service Advisors to join their team on a temporary basis.
This is a fantastic opportunity for anyone with excellent communication skills, a background in customer service and passion for service to join a forward-thinking, friendly team.
Customer Service Representatives will handle all aspects of customer contacts via telephone and written correspondence and forms.
They will be responsible for managing their own time, attendance and punctuality and for ensuring they are familiar with the current Policies / Procedures, processing rules and navigation of the various systems deployed.
To provide a helpful, professional & efficient contact handling experience to all customers contacting the Customer Service Centre; across all contact channels, using the appropriate telephony system and social care case management system.
25 hours per week -
The shifts are Monday Friday 5:30pm 11:30pm and Sat/Sun 8am 11:30pm.