Posted by Dale Power Solutions • £25K/yr to £27K/yr
The Role
Identify planned, remedial and reactive works, efficiently coordinate available engineers, specialist tools and materials to the site following customers access requirements.
Control invoicing, forecasts and work closely with the contract manager to deliver contractual requirements and any customer escalations.
Why you're our kind of person
We're not looking for people who sit down and say, that'll do', we're driven by doing the right thing for our customers.
Posted by Randstad Perm Professionals • £28K/yr to £30K/yr
Responsibilities
Plans and organises Customer Service team ensuring all processes are adequately covered and service is at least at agreed level.
General
As a CS Team leader you will be responsible for leading a small team of customer service adviser's focusing on delivering excellence, advising on best practice and leading by example.
We are delighted to be working in partnership with a multi-national market leader in search of a passionate and capable Customer Service Team Leader.